About NIE Bilbao
NIE Bilbao is a team of immigration-paperwork specialists based in Bilbao. We help newcomers from all over the world get the documents they need to live, work and study in the Basque Country.
We started because we watched friends and colleagues lose weeks to a system that is opaque even for Spaniards. Appointments that never appear, forms rejected over a missing box, fees paid for the wrong procedure.
Today we handle hundreds of NIE, TIE, padrón and residence files every year. We are not a faceless call centre — we are local people who pick up the phone and walk you through it.
We are an independent private agency. We are not a government office, but we know exactly how to work with them on your behalf.
Work with usWe are local
A team on the ground in Bilbao that knows the office, the staff and the local quirks.
First-time approval
We get your file accepted on the first attempt, so you do not lose a scarce appointment.
Clear, fixed pricing
You know the cost upfront. No surprises, no hidden fees.
We speak your language
We deal with the Spanish administration in Spanish, and explain everything to you in plain English.
The people behind NIE Bilbao
A small, local team in Bilbao that handles your paperwork personally — no call centres, no bots.
Elena Serrano
Founder & Immigration Advisor
Has spent over a decade in immigration paperwork and built the Bilbao practice around one promise: get it right the first time.
Pablo Navarro
NIE & TIE Specialist
Prepares and double-checks every Bilbao application so it clears the immigration office on the first attempt.
Paula García
Cita Previa Coordinator
Tracks the Bilbao appointment system every single day to grab the scarce cita previa slots our clients need.
Hugo Ortega
Client Support Lead
Your point of contact in Bilbao — answers questions in plain English and keeps your case moving.
Everything about your NIE in Bilbao
NIE help across Spain
We are a network of local specialists. Moving to another city? We have you covered there too.
Ready to get your NIE in Bilbao?
Fill in our short application form and we will be in touch within one business day. No queues, no guesswork.